Security Systems Gold Coast
Security Systems Design & Installation
JD Security’s Gold Coast branch designs, deploys, and maintains security systems on the Glitter Strip and throughout the Gold Coast region, focusing on complex installations and integrated access control and video surveillance platforms.
Specialising in AXIS, Genetec, Avigilon and Inner Range, Bosch and Tecom Challenger systems, JD Security delivers tailored solutions to meet the unique security needs of each client.
Our services include:
- Installation of cabling, sensors, door hardware, card readers, cameras, and other physical security technologies.
- Testing and commissioning of devices.
- Emphasis on complex installations with a focus on both technical and security requirements.
- Technicians manage extensive device configurations and network hardening.
- Access control installation includes protocols for emergencies.
- Thorough testing and commissioning with an engineering team to ensure systems work.
Our expert team ensures that each system is designed to align with the specific requirements of commercial and industrial properties, offering high-quality installations that maximise security coverage and functionality. To provide clients across the Gold Coast with system reliability and prevent unexpected failures, we offer ongoing maintenance and support, ensuring systems perform at their best over the long term.
Service & Maintenance
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- Preventive Maintenance: Regular inspections, software updates, and testing of hardware components to ensure optimal system performance and reliability.
- Corrective Maintenance: Repair and replacement costs for faulty or damaged components, including service visits, troubleshooting, and remediation work.
- Firmware & Software Updates: Scheduled firmware and application software updates for bug fixes, security patches, and new feature deployments.
- Service Level Agreements (SLAs) and Technical Support: Optional support agreements for on-call or scheduled technical support, including remote diagnostics, software troubleshooting, and on-site service.
Technical Support
Our Support Team actively ensures your security system’s reliability and peak performance throughout its lifecycle. We troubleshoot, diagnose, and resolve system hardware, software, and network connectivity issues. Clients can access technical support by phone and email.
Our technical support plans are designed to minimise system downtime by promptly addressing potential issues and reducing security risks. Additionally, our support teams use remote diagnostics to access systems virtually, enabling us to quickly identify and resolve problems without needing an on-site visit.
User Training
Effective user training is essential for successfully managing a security system. Training topics should include system navigation, configuring access rights, managing alarms, troubleshooting issues, and generating reports. By providing comprehensive training, businesses can minimise human error, improve system efficiency, and reduce unnecessary service costs.
System Expansion & Upgrades
JD Security also provides system expansion and upgrades, including:
- Accommodating facility expansion with additional access points
- Integrating new third-party systems such as CCTV and fire alarms
- Managing an increased number of users requiring credentials
- Centralising integration for added remote sites
- Implementing enhanced automation for operational complexity
- Upgrading hardware to support a more extensive infrastructure
- Broadening network infrastructure to accommodate more IP-connected devices
Contact Us
Contact us on 07 3102 2530 or email [email protected].
Have more than one location? Ask us about our Corporate Solutions.