FAQs

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Security Systems (3)

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What is Tecom Titan?

Tecom Titan is application software for programming and controlling Challenger security systems. It can be used on-site and remotely via an IP connection, primarily by installers with a laptop PC to program Challenger systems. Titan offers a user-friendly interface for programming the Challenger system and allows technicians to import and export system configurations for off-site programming or system backups. It supports Challenger V8 and Challenger10 control panels and provides flexible connectivity options, including USB, IP, or serial connections. Additionally, Titan includes:

  • A fully integrated remote firmware flash utility for Challenger10 panels.

  • Enabling a complete upload and download of panel configuration.

  • Backup and archiving facilities for both database and history information.

  • A Challenger V8 to Challenger10 migration tool.

Call us on 1300 556 334 or email [email protected] to learn more.

Customers in New Zealand call 0800 345 677 or email [email protected].

Category: Security Systems
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What is Tecom Forcefield Enterprise VM?

Tecom Forcefield Enterprise VM is an enterprise licence for Forcefield that allows for networking up to 128 Challenger panels. Forcefield Enterprise is installed straight on server hardware using VMware ESXi and simplifies disaster recovery configurations for large IT and security organisations using multiple Challenger systems.

Call us on 1300 556 334 or email [email protected] to learn more.

Customers in New Zealand call 0800 345 677 or email [email protected].

Category: Security Systems
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How can I upgrade from Concept 4000 to Integriti?

Have valuable Concept 4000 assets that are no longer supported?

You have heard of Inner Range’s Concept 4000 end-of-life announcement, which was made in November 2018. In it, they stated that:

  • The system architecture was over two decades old.
  • That it would be available until 2 April 2019.
  • That Concept controller, other Concept hardware modules & Insight software would all be the end of life on 2 April 2019 – but they would have technical support for 5 years (including repairs).

How can we help migrate your Concept 4000 to the Integriti platform?

JD Security manages some of the largest Integriti deployments across Australia and New Zealand. Our expertise, combined with Inner Range’s in-house Integriti migration service, is for customers with valuable Concept assets who want to migrate their Concept controller database to an Integriti controller database.

What gets migrated?

Everything that is programmed in the Concept Controller including:

  • Modules
  • Inputs
  • Auxiliary’s
  • Areas
  • Doors
  • Readers including Intelligent Readers
  • Lifts
  • Process Groups
  • Menu Groups
  • Access Groups
  • Area Lists
  • Door Lists
  • Lift Car Lists
  • Floor Lists
  • Time Zones including Time zone functions
  • Local or Virtual Users & Cards including Extra Area & Extra Door
  • User Types or Virtual User Types
  • Calculated Aux’s
  • Function Zones
  • Home Aux’s

What doesn’t get migrated?

Anything that isn’t programmed in the Concept Controller for example:

  • CCTV Camera integration
  • Advanced Reports
  • Schematic Maps
  • Operators & Operator Types
  • Tag board
  • Alarm Handler
  • Historic Review Events

Call us on 1300 556 334 or email [email protected] to learn more.

Customers in New Zealand call 0800 345 677 or email [email protected].

Category: Security Systems